Built from the ground up, Commission Factory is the entire suite when it comes to starting and running an affiliate campaign.
The system has been designed to educate-as-you-go and caters to both the novice affiliate manager to the most advanced.
It‘s all there when you need it and being a web-based platform means you can access your account at anytime, from anywhere and from a range of different devices.
Our platform was created from a marriage of experience and skills ranging from graphic design to programming to ensure you have the most gorgeous and functional affiliate network.
The symbiosis of form and function is paramount to the success of Commission Factory and why our clients love using our platform.
Our system is also supported by experienced merchant and affiliate managers.
The below steps are all that‘s required to get up and running with an affiliate program.
Click the Sign Up button and fill out our quick questionnaire about your business.
Once reviewed one of our sales staff will contact you via email with instructions on accessing your account.
Your Account Manager will not only help to develop a coherent growth strategy with you but also assist and coordinate the integration of our tracking code into your cart.
You will also be guided through the creatives you need to offer.
Now that your program is finished we‘ll review it to ensure it will attract affiliates.
Once reviewed we will then set your account LIVE and announce it out to community forums and through our social media channels.
We have an ever growing pool of affiliates that are always on the lookout for offers/programs to promote.
Our affiliate base is across a broad range of widely used and accepted verticals, specialisation and promotional methods.
Automated security and authority checks are done on every affiliate that becomes a member, to ensure high quality standards and integrity are maintained.
Basic $99/Month, Enterprise $149/Month or $0/Month if you choose to use our network exclusively for your affiliate program/campaign.
Being exclusive gives you the maximum feature/service set plus access to our valuable affiliate directory, therefore giving you unrestricted access to our affiliate pool and opportunity for faster program growth.
We do not charge extra fees for hosting and providing your banners and data feeds to affiliates. All of this data and media is hosted on our Content Delivery Network and is load distributed to servers around the world.
We charge a small network override fee on top of each commission paid to an affiliate.
The network override fee is 25% of the commission (not the total sale amount).
For example, on a $10 commission to an affiliate, we would add a $2.50 network override fee.
Definitely not. We operate by charging a monthly retainer or access fee, alongside our 25% override which is present on every single affiliate sale.
It is definitely preferable that you have access to a company credit card as our automatic payment options are simplified with credit cards.
No. Your monthly access fee is effective from the time you create an account. This is why we move and encourage you to move fast in getting live.
All fees are negotiable but we will require facts and figures to show your proposed volume. Negotiations are most effective once you are live and have a proven track record.
Before you have gone live you can cancel at any time although your first months fees are non-refundable. After you have gone live, 30 days notice is required.
No, not really. We operate much like any other large-scale internet advertising medium and cannot hold debt for our customers.
Our pre-pay structure or automatic re-deposits ensures we have the funds to pay your affiliates and keep everyone happy : )
It‘s all tax deductible and is classified as Self promotion, Advertising and/or Marketing expenses. We supply an invoice for every processed payment electronically - we‘re a paper-free company.
Our friendly staff are always on hand to answer any of your questions.
Call Us: +61 7 5353 9222
Access to our ever-growing pool of affiliates is standard with every account. Along with announcements and promotions marketed to them.
We recruit large, volume-driving affiliates and match them to suitable programs on our network.
Your affiliates are an extension of your sales team and sometimes they too need positive reinforcement and incentives.
Our system easily allows you to reward affiliates, communicate with them and give performance bonuses.
Affiliates are individuals that wanted to be the masters of their universe and do things the way they want to. This is the reason affiliates are so varied in their method of promotion and marketing.
Integration with your shopping cart is simple and our support staff and programmers are here to lend a hand should you need it.
Integration is as simple as selecting your shopping cart software from the list. You will them be given the relevant tracking code and instructions on where to copy and paste in your shopping cart software.
In any case our friendly support staff can assist you.
Commissions or leads are how you remunerate your affiliates for their efforts.
Choose from various remuneration types such as percentage per sale, dollars per sale, or dollar amount per sign up or lead.
You‘d give your staff performance incentives and bonuses - why not your affiliates too?
Easily setup automated tiered commissions and bonuses.
Fully customise your allowed and restricted promotional types such as coupon sites, PPC, Cashback and Rewards sites or Email affiliates.
This means full control and transparency with the affiliates that want to work with you.
Your creatives and advertising tools are one of the most essential components to your campaign and our system makes uploading, updating and management of them extremely simple.
Manually control or automate most day-to-day network responsibilities and communications.
Affiliates that would like to promote your products can be verified for relevance and subject to your approval.
Campaigns have a choice of; Instant Approval, 72 Hour Screening or Manual Approvals. The latter is subject to creating an enterprise account.
Approving commissions can be as manual or automatic as you like it.
Choose to either manually approve all commissions, instantly approve the moment the transaction occurs or choose between an automatic lock-in, 14 or 30 days from the date the commissions or sale was generated.
If you have multiple people managing your campaign, you can set your notifications and updates to go to the most relevant user.
Also if you find that you now use social media for a large majority of communications, we can also send notifications and updates to these channels as well.
Group and profile your affiliates by their performance, site types or promotional methods.
This allows you to customise your communications by group or see who‘s performing and who‘s not.
Our Message Centre allows for network-wide communications with your affiliates and in turn they can contact you.
Instant messaging in this fashion promotes a better business relationship, loyalty and growth.
If you‘re running seasonal promotions (something we definitely encourage), you can set expiry dates on your banners so affiliates know when to stop promoting - the banners will also automatically change to the defaults you have selected in your account.
Being able to report on every aspect of your campaign is vital and allows you to optimise and amend as you go. It‘s unlikely everyone will get it right the first time as affiliate campaigns are about experimentation and seeing what works.
We have numerous types of reports available such as:
Know where the traffic is coming from.
Track money coming in and going out.
Which products are selling the best.
Which creatives generate the most traffic.
See your top performing affiliates.
How you have performed historically.
Our data is not delayed in any way and is reported back in realtime.
View your affiliate applications, transactions and traffic sources at the very moment it is happening - no one wants to wait to see results.
All reports and tables are downloadable in CSV, XML and JSON formats so you can download and analyse whenever you like and in the manner that suits you. We have the following reports:
Affiliate marketing has the utmost potential to add a great deal of value for our merchants, but competent scammers can quickly and vastly reduce their profitability. This is why we closely monitor what is going on in your campaign.
Some of the ways in which we keep tabs on affiliates are:
Sometimes our compliance team stop in for a chat.
Traffic from blacklisted sources notifies us.
Affiliates must state how they intend to promote you.
We check all applications against an IP blacklist.
You can manually approve all applications.
Your terms and conditions are auto-generated.
Before an affiliate can create an account their IP address is subjected to a blacklist check against a global database of known spammers, scrapers and harvesters.
Should an IP address fail this automated check, the user is unable to create an account with Commission Factory.
Letting affiliates know where you stand on certain promotional methods and techniques is the first step in protecting yourself.
Our system automatically generates your terms and conditions based on the options you select in your account and what promotional types you deem acceptable.
We don‘t assume everyone knows how to write a comprehensive agreement, so we‘ll do it for you.
We randomly perform checks on major search engines for our clients trademarked terms or brands.
As a standard feature we allow all merchants to specify any negative keywords in PPC campaigns.
Preventing the use of TM terms in PPC search and top level domains upholds the integrity of your brand. Allowing affiliates to use your TM freely on the internet may eventually lead to forfeiting your rights to that name.
The best way to prevent any fraudulent or damaging activity is to screen all of your affiliate applications. Legitimate and ethical affiliates are more than willing to share how they‘ll promote you and information about themselves.
Manually approving affiliates is available to all of our Enterprise customers and allows you to ensure that your new affiliates’ business models seem legitimate and reasonable.
To deliver ours and your content at lightning fast speeds we host all downloadable content on a Content Delivery Network (CDN). This ensures that everything is accessed fast no matter where in the world a user is.
Running an affiliate program doesn‘t mean your bandwidth also increases. We host and maintain all content such as banners and data feed images on our servers at no extra cost to you.
To ensure the highest affiliate participation and motivation it is highly important all sales are tracked and never missed.
We are always finding new, non-performance sacrificing ways of tracking sales and include cookies, user agent/IP, Flash and others we can‘t reveal.
Operating from a World class data centre with high specification dedicated servers able to process our daily data and traffic.
Our servers are secured, monitored and expertly maintained on Windows Server 2008 R2 machines with full scalability.
The benefit of cloud computing is that you never need to update the software - we do it for you!
Our network is updated, improved and enhanced almost daily to keep up with our users needs and changes in the way we do business.
Never worry about a hard drive failure, virus or data being corrupted.
All of your data is stored on our servers and can be accessed from any computer, or tablet device from anywhere in the world.
Affiliate marketing is an ever growing industry and we believe it‘s important you get the answers and support you need to start, grow and manage your campaigns. We have provided a number of ways to get support and assistance, including:
We‘ll keep you up to date with our business
We‘re always available via email!
We provide full documentation and how-to‘s.
Keep in touch using popular social media channels.
Our staff are standing by to take your calls.
Chat with us or ask questions via Skpe.
No need for expensive long distance calls.
We offer a comprehensive and constantly updated Support Centre populated with help guides, FAQ‘s and articles on getting the most out of your campaign.
Our knowledge base contains an easy search function with every question we‘ve ever been asked, along with detailed answers.
Each merchant or advertiser is assigned a dedicated Merchant Manager so that your service is consistent and you deal with someone that knows your entire history.
This intimate knowledge about your program makes your representative better equipped to advise on how to grow your program.
All of our staff have a history in the affiliate marketing industry. Whether they‘ve been merchants, affiliates, program managers or developers.
Our support comes from knowledgeable industry experts.